Customer Service Executives (Russian speaking) Job Vacancies

[Booking.com]

Booking.com is the market leader of online hotel reservations. Since 1996, our team has expanded to over 4,000 professionals from hotel, finance, internet technology and marketing businesses and has built a company that provides online hotel reservations in the best possible way. We believe that the passion of our employees is our strength and this is what drives us towards outstanding performance.

 

Does a successful career to you mean challenges, delivering results and winning? Should it be an environment that values your individuality?

 

We offer a dynamic, pleasant and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, Amsterdam roots, commitment to people, and high standards of integrity make Booking.com a great place to work. If you'd like to be part of our team, if you think you can make a difference, have a closer look at this job opening in our Singapore office:

Description
We are looking for Russian speaking Customer Service Executives to join our dynamic, pleasant and international work environment. We provide a culture that is open, innovative and performance orientated. Our scale and scope, commitment to people, and high standards of integrity make Booking.com a great place to work.

As a Customer Service Executive, you will be working 40 hours per week in different shifts and will be responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.


Main Responsibilities:
- Handle pre and post reservation inquiries by phone, e-mail and fax
- Handle sales requests by phone and e-mail
- Modify, change and/or cancel existing reservations;
- Outbound calls to hotels/guests to arrangement special requests;
- Liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support.

http://www.booking.com/jobs.en-gb.html?sid=561bfa674a921681980a36a9484369b6;dcid=1;st=details;job_id=25664

Required Skills
- Excellent communication skills;
- Excellent commercial selling skills;
- Problem solving;
- Sense of responsibility;
- Independent and customer friendly

Our ideal candidate is:
- Experienced with internet and hotel industry;
- Fluent in both written and spoken English and Russian;
- Available Full-time (40 hrs/week) and flexible in work schedule;
- Available to attend a full-time (4 weeks) paid training

http://www.booking.com/jobs.en-gb.html?sid=561bfa674a921681980a36a9484369b6;dcid=1;st=details;job_id=25664

What Booking.com will offer You!!!
- International working environment;
- Convenient office location in the center of Singapore;
- 21 holidays per year on full time bases;
- Quarterly Bonus of your salary, based on set targets.

Application Procedures:
- If you are interested in this vacancy, please click on the link to apply directly
- Applications with incomplete information will not be considered.
- Only shortlisted candidates will be notified.

To find out more about Booking.com, visit www.booking.com or We are Booking.com[/list][/list][/list][/list][/list][/list][/list][/list]

[дядя Сережа]

Available to attend a full-time (4 weeks) paid training

Работодателем paid, надеюсь...

[Booking.com]

Hi,

That's great. Please apply at the following link. Thank you

http://www.booking.com/jobs.en-gb.html?sid=561bfa674a921681980a36a9484369b6;dcid=1;st=details;job_id=25664

[Sergei82]

Before we apply can you tell us more about the budget for the given role?

[дядя Сережа]

Sergei82, зачем? Послать резюме не так трудно, в конце концов.

[visir]

дядя Сережа, мне почему-то кажется, что Sergei82, твой тезка не собирается посылать резюме, он несколько из другой области, так сказать.